ORDERING

Step 1: Click on the Category of your choice.
Step 2: Click on SHOP NOW.
Step 3: Click on ADD TO CART.
Step 4: Click on CHECKOUT where you must complete the details of your order
and place your order successfully.
If you have any further query, you can call our helpline at 9448286352 or chat with
us on Live Chat.

All you would like to try and do is provide us along with your name, email address, mobile number and a password of your choice
Yes. Just add all the products you want to shop for and so complete your order. this manner you'll be able to save on any additional shipping and COD charges.
Yes, you'll leave items in your cart, however the value and availability of those products are reflected on a real time basis. Hence, there's a clear stage that the merchandise may venture out of stock or the offer on the merchandise may expire from the time you added it to your cart.
Yes. You can do this by filling in your location area as the 'Billing address' and the address you wish to deliver it to as the 'Conveyance Address'.
For each Prepaid order demand, once you place your order, your confirmation status is going to be automatically updated on your Account section. If your chosen payment method for that order is Cash On Delivery, you'll get an email and SMS on your registered mobile no asking you to reply with a 'YES' to substantiate your order. Once you have got confirmed 'YES', you'll get a confirmation email and SMS on your registered email address and mobile number respectively.
Yes, You are required to create an account on our website to make your shopping experience prompt & simple
Unfortunately, products listed as "Out of Stock" don't seem to be available. However, we are ready to notify you as soon because the merchandise is back within the stock. Simply click on the merchandise, once you're on the merchandise page, you will see an option that claims 'Notify Me' and enter your registered email address. we'll send you a notification email as soon because the merchandise is back available. Remember, this could only be done if you have a Naija Organic account and are signed in at the identical time.
We use the CCAvenue Secure payment gateway for all card payments and also for Netbanking. These are standard secure payment methods in order that we will make sure that all of your online transactions with us are processed in a particularly safe manner. The 3D Secure password is an extra password that you will be asked to enter after in your card details on the payment page. you will be redirected to your individual bank's page where you will have to enter the Verified by Visa password for Visa cards or SecureCode password for MasterCard cards. Your card-issuing bank will give this password to you and you must have this password before shopping on our site.
There are various reasons why this could have happened but we recommend the subsequent step. Firstly, consult with your bank to confirm there are funds available to purchase your order. Secondly, check if your debit, credit or net banking industry information is valid and up thus far. If you were recently issued a brand new card a number of the knowledge may have changed. Please confirm your mastercard details and take a look at again therein case. Thirdly, make certain your name and address match the name and address on your current mastercard.
Reach us, detailing the problem you have encountered. You can either email us on info@naijaorganic.com or call us on 9448286352 and our Customer Care will be glad to help you.
In case you have ignored your password, you'll request your new password to be sent to the e-mail address you have got previously enrolled with us by tapping the Forgot Password Link. you may be taken to a page where you'll enter your email address and a short-lived password is going to be sent to you. We unequivocally recommend that you just change this at your most convenience.
Changes to the content of your order will be made by you at any point whilst placing your order. Once you have confirmed your order and made payment, we regret to advise that no changes will be made to those content. If you have got selected the inaccurate products, please review our return procedure. Once the order has been completed, there's a limited opportunity to cancel the order with us. If you would like to try to do this, please call our Customer Care Team as soon as possible [customer support 9448286352]. Please note that at this point we are going to be unable to ensure successful cancellation of the order and advise that you just check your order carefully before you confirm.
For Indian orders: You can pay for purchases using Cash on Delivery, Debit, Credit card, Netbanking methods as well as a variety of Wallets such as Paytm, Phone Pay, Google Pay etc.
If you're enrolled with us, we are going to share regular email alerts about upcoming products. We also feature our newly launched products with a 'New Launch' marker on our home page for simple browsing and shopping.
Please contact our Customer Care on 011-41527707 and we will be glad to talk you through and assist you solve any issues you will be experiencing.
Yes, we'll charge VAT & GST on all online orders. All prices shown are GST inclusive
We are unable to ship to multiple shipping addresses in an exceedingly single order. If you'd prefer to ship to multiple addresses, please place a unique order for every delivery address.
Yes, we are happy to require your order over the phone. Please contact us on 9448286352 where our Customer Care will be happy to assist you. There could also be certain products and promotions not available when ordering over the phone but we'll try our greatest to advise on suitable substitutes.

CASH ON DELIVERY

If you're still uncomfortable making online payments, you'll be ready to use our Cash on Delivery (COD) facility. This facility allows you to pay your invoice amount in cash at the time of actual delivery at the doorstep. you'll be ready to only make COD payments in Indian Rupees. Currently, we don't accept cheque or demand drafts. thanks to the constraints of the couriers we use, COD isn't yet available for all pin codes.
COD facility is offered for India orders only. After you enter your payment details at the checkout page, you'll be able to click on Cash on Delivery because of the payment method.
Due to the constraints of the couriers we use, COD isn't yet available for all pin codes in India. During the checkout process, you'll use our pin code finder to test if the COD facility is accessible for your delivery address.
There's no specific charge to avail COD on any order. However, there's a flat delivery fee of Rs. 70 if your total order value is a less amount Rs. 1499.
When you have clicked on the 'Checkout' button, you will be directed to a section where you can enter your Gift Voucher/Promotional code. On entering the code, the valid amount/offer will automatically be applied to your order. You can then proceed to checkout and pay the remaining amount using your chosen form of payment.

SHIPPING AND DELIVERY POLICIES

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition. After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner. Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
We ship products throughout India and all orders of Rs 1499 and above qualify for free domestic shipping. However, there is a flat shipping charge of Rs. 70 if your total order value is less Rs. 1499.
We package our products in boxes, which are covered in an exceedingly plastic layer. Each individual product is packaged in bubble wrap

while fragile items like bottles are safely secured with additional bubble wrap. We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products because of our packaging

RETURNS, CANCELLATIONS & EXCHANGES

We believe strongly in our products and their quality and wish you to be completely proud of your purchase. If you're disappointed in any way we'd wish to know. Please see our Returns and Refunds Policy.
Cancellation before shipment: you'll cancel your order by visiting your Account section and clicking on cancel order. Cancellation post shipment: Please contact our Customer Care on [9448286352] and that we are happy to assist you together with your order cancellation.
Please consult with our Returns and Refunds Policy to know if your order qualifies for a return. For pre-paid orders that haven't yet been shipped, your order are cancelled within 24 hours of cancellation and reflected as per your bank guidelines which is typically within 10 business days. For all orders that are delivered, we don't entertain Return requests unless the order qualifies as per our Returns and Refunds Policy. For any such requirements, please call our Customer Care on [9448286352]

SHIPPING & DELIVERY

We ship within 2 days of receiving payment. Most of the time, your item gets conveyed within 7-10 business days since the date of shipment In several cases, this might even be previous depending upon destination.
While we try our greatest to meet your orders correctly and within the best manner possible, for any complaints with regards to your order please contact Customer Care within 7 business days of your order delivery for resolution.
Goods will must be signed for upon delivery. If you can not be there to sign for your delivery please suggest another i.e. a loved one, colleague, neighbor, etc. We highly recommend that you simply take your order delivery yourself as Naija Organic takes no responsibility for goods signed by another person.

ABOUT NAIJA ORGANICS

Naija Organics is so significantly more than “Regular magnificence”— we’re Certified Organic Beauty.

There are such a large number of trendy expressions tossed around day by day in regards to skincare, excellence and family unit items, and with Naija Organics—you realize what you are getting and putting on YOUR skin. Naija Organics is affirmed natural and common as per COSMOS, a worldwide guaranteeing organization that follows severe natural rules and guidelines around fixings and the assembling procedure.

Basically in light of the fact that an item says it is “Natural” or “Organic” it can in any case have numerous unsafe fixings blended in or fixings that can transform into formaldehyde causing operators. WE PROMISE: NO Sulfates, Phthalates, Parabens, Synthetic Fragrances, Synthetic Colors, Mineral Oil, T.E.A., D.E.A., Glycols, Silicones, PEGs., Ethoxylate, Formaldehyde, and Formaldehyde discharging/causing specialists.

Yes. If a cosmetics product has certification COSMOS, USDA, then we may call it organic cosmetics. COSMOS certificate is provided if a product has 95% natural ingredients excluding water and Salt.
BETTER FOR NATURE – Certified Organic farming practices are better for the environment; they conserve water, focus on soil quality, are free from synthetic chemicals and pesticides and promote sustainability.

Naija Organics items are intended to work comprehensively to feed your MIND, BODY and SKIN. Feed your skin with items to help detoxify, sustain and renew. Feed your body with the supplements it needs to work at its best and feed your psyche with positive confirmations and self esteem. Created essentially itself and combined with the broad information and sponsorship of guaranteed natural scientific experts Naija Organics items contain normal and confirmed natural fixings defined as per COSMOS and Ecocert’s exacting affirmation rules. The items are mixed with Essential Fatty Acids, Herbal Extracts, Essential Oils, Vitamin A, C and E and numerous other exceptionally reviving and recharging fixings.